How can we help you?
How can we help you?
Got questions? We've got answers!
Welcome to our FAQs page, your go-to resource for quick and easy answers about Lawyerz and trainerz Academy!
Whether you’re curious about our programs, services, or how to get involved, we’ve got you covered.
This space is designed to provide clarity and save you time, so you can focus on what matters most—growing your business and achieving your goals.
Help us help you…
Help us help you…
Have a question that’s not listed here? No problem, we’re constantly updating this page to ensure it’s as helpful as possible.
If you don’t find what you’re looking for, please reach out to us at info@lawyerz.co.za.
We’re here to help and would love to hear from you. Let’s make your journey with us as smooth and rewarding as possible!
Flagship SME Program: This comprehensive, post-graduate–level program consists of four comprehensive courses, each containing five modules. It is vocationally based to provide in-depth, practical knowledge that covers all aspects of initiating, running and/or scaling an SME. This program includes courses such as:
The Essence of Leadership: Focusing on building leadership qualities, ethical decision-making, agile decision-making, adaptability, resilience, and effective people management.
Critical Competencies for the SME Business Leader: Concentrating on time management, strategic thinking, fundamental business execution skills, and operations optimization.
Essential SME Skill Set Toolkit: Explaining how to leverage digital tools, automation, and corporate best practices to enhance SME productivity and decision-making.
Business Viability and Profitability: Covering market analysis, product/service selection and positioning, financial control, and strategies for sustainable growth.
Follow these steps to enroll in a training program on trainerz:
1. Visit the trainerz Website
Go to to access the platform.
2. Sign In or Create an Account
On the homepage, you’ll find options to “Sign In” or “Sign Up.”
If you already have an account, simply sign in.
If you’re new to trainerz, click “Sign Up” and complete the registration form with your personal details (name, email address, and password).
Verify your email address to activate your account.
3. Explore Available Courses and Modules
Once logged in, browse the training catalog to view available courses and modules.
Use the search function or menu to find specific programs.
Review course details, including objectives, schedules, and requirements.
4. Select and Enroll in a Course
When you find a course or module that interests you:
Click on it to view more details.
On the SME program page, look for the “Enrol” or “Register” button.
Follow the prompts, which may include submitting additional details or making a payment.
5. Confirmation and Access
After completing the enrollment process:
You’ll receive a confirmation via email and on-screen.
You’ll gain access to course materials, live webinars, and other resources as outlined in the course description.
Should you experience any issues, or have questions relating to the registration process, we provide remote troubleshooting.
- You can request support via Live Chat or info@lawyerz.co.za.
For Android Users
Open the Google Play Store on your Android device.
Search for "TrainerCentral Learner App" or click this direct link:
Tap Install and wait for the installation to complete.
Open the app and log in with your TrainerCentral account.
For iOS (iPhone/iPad) Users
Open the Apple App Store on your iPhone or iPad.
Search for "TrainerCentral Learner App" or use this direct link:
Tap Get and follow the prompts to install the app.
Open the app and log in to access your courses.
Additional Support
For further assistance, trainerz provides remote troubleshooting:
Customers can request support via Live Chat or info@lawyerz.co.za
Device & Operating System Compatibility
TrainerCentral works on Windows, macOS, iOS, and Android.
While there are no strict OS version requirements, keeping your device updated ensures better performance.
Browser Requirements
Recommended browsers: Google Chrome, Mozilla Firefox, and Microsoft Edge.
Unlike live workshops, self-paced courses may work on Safari, but some features might be limited.
Internet & Bandwidth
A stable internet connection is required, but bandwidth demands are lower than live workshops.
Streaming recorded sessions may require at least 2 Mbps download speed for smooth playback.
Storage & Performance
Ensure sufficient storage space for downloading course materials.
Mobile apps are available for Android and iOS, allowing offline access to certain content.
Additional Support
Request Remote Assistance
We provide remote troubleshooting to assist customers with technical issues.
Customers can request support via Live Chat or info@lawyerz.co.za
Operating System & Compatibility
Older Windows/macOS versions: TrainerCentral works best on the latest OS versions, but older systems may still function if they support modern browsers.
Older Android/iOS devices: Some features may not work properly on outdated systems. Check if updates are available to improve compatibility.
Browser Support
TrainerCentral works best on Google Chrome, Mozilla Firefox, and Microsoft Edge.
Safari on older iOS devices may have limited functionality.
If your browser is outdated, consider updating or switching to a supported one.
Performance Considerations
Limited storage: Older devices may struggle with performance if storage is low. Freeing up space can help.
Lower processing power: If your device is slow, closing background apps and clearing cache may improve responsiveness.
Workarounds
Use a different device: If possible, try accessing TrainerCentral on a newer device.
Mobile app: If your browser isn’t working well, the TrainerCentral mobile app may offer better compatibility.
Additional Support.
If further assistance is needed, we provide remote troubleshooting:
Customers can request support via Live Chat or info@lawyerz.co.za
1. Check Your Internet Connection
- Run a speed test using Speedtest by Ookla or MyBroadband Speed Test to check your connection speed.
Ensure your download speed is at least 5 Mbps for live workshops and 2 Mbps for recorded sessions.
2. Restart Your Router & Device
Power off your router and modem, wait 30 seconds, then turn them back on, router and then the modem about 30 seconds later.
Restart your computer, tablet, or smartphone to refresh network settings.
3. Improve Wi-Fi Signal Strength
Move closer to your router for a stronger signal.
Avoid interference from microwaves, thick walls, or metal objects.
Use a Wi-Fi extender if your signal is weak in certain areas.
4. Switch to a Wired Connection
If possible, connect your device via Ethernet for a more stable connection.
5. Reduce Network Congestion
Disconnect unused devices from the Wi-Fi network.
Avoid streaming or downloading large files while using TrainerCentral.
6. Change Wi-Fi Frequency
If your router supports dual-band Wi-Fi, switch to 5 GHz for faster speeds only if you are in the same room as the router.
Use 2.4 GHz if you need better range.
7. Update Router Firmware
Log into your router settings and check for firmware updates.
Updating your router can improve performance and security.
8. Contact Your Internet Provider
If issues persist, your ISP may be experiencing outages or network congestion.
Reach out to them for troubleshooting or possible upgrades.
Additional Support
If further assistance is needed, we provide remote troubleshooting:
You can request support via Live Chat or info@lawyerz.co.za
Optimizing Mobile Data for TrainerCentral
4G or 5G connections provide better stability than 3G, ensuring smoother streaming and course access.
Check your data plan to ensure you have enough bandwidth for live workshops and video playback.
Use the TrainerCentral mobile app for optimized performance on mobile networks. The app is designed to deliver steady live streaming, even in areas with weak network coverage.
Additional Tips
Limit background apps to reduce data consumption.
Switch to Wi-Fi when available to avoid excessive mobile data usage.
Download course materials in advance if your connection is unstable.
Additional Support
If further assistance is needed, we provide remote troubleshooting:
You can request support via Live Chat or info@lawyerz.co.za
Minimum Storage Requirements
Basic Course Access (streaming only): Minimal storage needed, as content is accessed online.
Downloading Course Materials (PDFs, presentations, etc.): At least 2–5GB of free space.
Downloading Video Lessons: Depending on resolution and duration, videos may require about 500mb per video.
Mobile App Considerations
The TrainerCentral app itself only uses about a 200mb.
Offline downloads may require additional storage, especially for video clip downloads.
Optimizing Storage
Clear unnecessary files to free up space.
Use cloud storage for large files if your device has limited capacity.
Additional Support
If further assistance is needed, we provide remote troubleshooting:
You can request support via Live Chat or info@lawyerz.co.za
✅ Check if you've received an email confirmation with your receipt and invoice.
If you have any other difficulties, please contact ourLive Chat supportand we will be glad to assist!
Alternative Payment Options: Trainer Central supports Paystack, PayGate and PayPal for payments, so you can choose the option that works best for you. If your card isn’t working, you can try the following alternatives:
✅ Use PayPal for a secure and flexible payment option.
Troubleshooting Steps: If your card is being declined, you may want to check the following:
If none of these options work, please do contact our Live Chat Support for further assistance.
Follow these steps to set your password:
Go to the login page.
Click on “Forgot Password”.
Enter your registered email or phone number.
Follow the instructions in the password reset email/SMS to create a new password.
Log in using your newly created password.
Alternative Payment Options: Trainer Central supports Paystack, PayGate and PayPal for payments, so you can choose the option that works best for you. If your card isn’t working, you can try the following alternatives:
✅ Use PayPal for a secure and flexible payment option.
Troubleshooting Steps: If your card is being declined, you may want to check the following:
If none of these options work, please do contact our Live Chat Support for further assistance.
We provide comprehensive consulting services covering legal aspects, business strategy, and operational efficiency, all tailored specifically for SMEs. Assess your business needs with clarity—complete our analysis form.
Our legal consulting helps SMEs navigate complex legal landscapes, ensuring compliance and minimizing risks, allowing you to focus on growing your business. Expert legal guidance tailored to your business needs. Get started now.
Our Info Hub contains in-depth articles, guides, and resources covering all aspects of building, scaling, and maintaining a SME, from startup to growth.
Absolutely! We've designed our resources to be accessible and helpful for anyone, whether you're just starting out or looking to improve an existing SME.
We simplify complex topics by providing clear, concise explanations, practical examples, and actionable advice, making it easy to understand and apply.
